Effective Date: 20th Match, 2025
Last Updated: 20th Match, 2025

Monalessa’s Kitchen (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website monalessakitchenusa.com, use our services, or interact with us.

1. Information We Collect

We collect various types of information when you use our website or services, including:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address (for online orders)
  • Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our website
  • Date and time of website access

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to improve user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process orders and payments
  • To provide customer support and respond to inquiries
  • To personalize and improve your experience on our website
  • To send promotional offers, newsletters, and marketing communications (only if you opt-in)
  • To analyze website traffic and improve our services
  • To prevent fraud and ensure website security

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors who assist with payment processing, delivery, marketing, and website hosting.
  • Legal Authorities: If required by law, court order, or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be shared with the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or loss. However, no online platform is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails (unsubscribe link provided in emails)
  • Request a copy of your personal data
  • Restrict certain data processing activities

To exercise your rights, please contact us at [insert email].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of our website after any changes constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Monalessa’s Kitchen
Email: info@monalessakitchenusa.com
Phone: 508-402-1487
Address: 756 Brayton Ave, Fall River, MA 02721